I have a wireless/BlueTooth PCIe card (Qualcomm Atheros AR5BWB222) in my computer but only the wireless part is enabled. I got the drivers and installed them, but nothing changed. I searched for it in Devices in the Windows 10 settings and BlueTooth wasn't listed.
4 Answers
You need to download the Qualcomm Atheros driver suite.
Follow these steps to install this software:
- goto start right click "Computer"
- click manage
- open Device manager, you will see Bluetooth Radios
- right click on the USB Bluetooth module
- click properties
- click update driver
- click search manually
- click ill choose the file
- select, Bluetooth radios from list
- on left pane click MICROSOFT CORPORATION
- install the driver in the right pane
Now your Bluetooth will broadcast and you will be able to pair.
You must have the usb header cable to power the Bluetooth. Which should have come with hardware. You see that plug in socket on the card. The cable plugs into it and your motherboard. Just google wireless adapters with Bluetooth function to see what it looks like. The pci express slot can only power 1 device. you have to have the bluetooth cable to power the Bluetooth. I found that out doing research online when i had the same problem. just getting the cable was impossible for me. Just buy another card and make sure the Bluetooth cable is included.
1Method 1:
I suggest you to run the Hardware and device troubleshooter and check. The Hardware Troubleshooter is an automated tool which checks the hardware on the computer for any known issues and provides the details on how to fix them. Follow these steps to run the troubleshooter.
a) Press “Windows Logo” + “W” keys from the keyboard.
b) Type “Troubleshooting” in the search bar and press “Enter”.
c) In the “Troubleshooting” window, click on “View All” on the left pane.
d) Click on “Hardware and Devices”.
e) Click on “Advanced” and then click on “Run as Administrator”.
f) Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
If the issue persists, I suggest you to check the status of Bluetooth service on the computer.
Method 2:
I suggest you to start the Bluetooth service and set it to Automatic:
a. Go to the Start screen.
b. Type “Services.msc” without quotes and press Enter.
c. Right click on Bluetooth support service and click on Properties.
d. Set the Startup type as Automatic and then click Start under Service status.
e. Click on OK.
If the issue persists you can try the following steps and check if it resolves the issue.
Method 3:
I suggest you to try the following steps.
a. Open Control Panel by clicking the Windows + X,
b. In the Control Panel search box, type Bluetooth, and then click Change Bluetooth settings.
c. In theBluetooth Settings dialog box, click the Options tab and do any of the following:
To make your computer discoverable to Bluetooth enabled devices, select the check box for Allow Bluetooth devices to find this computer.
To allow you to add Bluetooth enabled devices to your computer, select the check box for Allow Bluetooth devices to connect to this computer.
To be notified when a Bluetooth enabled device is trying to connect to your computer, select the check box for Alert me when a new Bluetooth device wants to connect.
Method 4:
If the issue still persists, I suggest you to uninstall the Bluetooth driver and install the latest driver on the computer.
1The Atheros cards have two of their pins dedicated to sometimes deactivating Bluetooth, these are pin 51 and pin 5. If you delete this pin (preferably 51) maybe Bluetooth works. My notebook does not support Bluetooth or at least so it seems. Since eliminating pin 51 I managed to make the Bluetooth work with an Atheros AR9485 card.
I suggest that you remove the pin from the adapter and not directly on the card very carefully.
Pin 51 identified:
