QMK Toolbox: No HID console devices connected when trying to upload firmware to keyboard

The image would normally show "list all devices", so I’m assuming it says, "No HID console devices connected" because for some reason it is not recognizing my ATmega32U4 chip.

I have tried:

  • Using three wires. I have already confirmed two of the three I had were able to transfer data and not just voltage by searching up the type of wires and what brand they come/what they're used for.

  • reinstalling QMK Toolbox (software used to upload firmware to keyboards)

  • Confirmed with Device Manager that my ports were still working

  • installed drivers both times when installing

I am stumped and don't have any clue what I'm doing wrong. I have the ATmega32U4 board selected and have checked my Teensy chip and its the same and am using Windows.

How can I fix it?

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